On the official website of the online casino “Ardente” (hereinafter referred to as the “Website” or “Site”), the player accepts the terms and conditions of the website, slot machines and bonus program and agrees to the privacy policy. If a player does not agree with the rules of the site, he must suspend the use of the site

The online casino “Ardente” was founded in Cyprus. The gaming club works with partners from Costa Rica and Scotland, the site is governed by the laws of the above countries.

“Ardente” reserves the right to make changes and update site rules that are related to customer service due to changes in laws or regulations. In case of changes, information about updates is published on the site. Users are responsible for reviewing current and updated site rules. In case of any disagreement with the changes, the player has the right to close his account. Continuous work on the site is considered as acceptance of the updated conditions.

The users of the website cannot be persons under the age of 18. Online casino "Ardente" has the right to request the relevant documents confirming the age of the player. The online casino has the right to refuse to provide services to the user if he has not provided documents confirming the age of majority. The player is responsible for making decisions when using the sections of the website and is aware that online gambling may be illegal in a number of jurisdictions. "Ardente" does not provide legal advice regarding the legality of using an online casino in the region where the player is located, and is not responsible for the illegal use of the website of the gaming club under the jurisdiction of the player. According to the rules of the casino, players residing in countries such as the Netherlands, Turkey, Switzerland, Israel, Italy, USA, China, Germany and France cannot create an account and make a deposit. The player agrees not to register on the website of the gaming club if he is located in any of the above jurisdictions. Please note that the list of jurisdictions is subject to change. The player is aware of the financial costs associated with the payment of taxes and fees for the withdrawal of winnings.

The users of the website cannot be persons under the age of 18. Online casino "Ardente" has the right to request the relevant documents confirming the age of the player. The online casino has the right to refuse to provide services to the user if he has not provided documents confirming the age of majority. The player is responsible for making decisions when using the sections of the website and is aware that online gambling may be illegal in a number of jurisdictions. "Ardente" does not provide legal advice regarding the legality of using an online casino in the region where the player is located, and is not responsible for the illegal use of the website of the gaming club under the jurisdiction of the player. According to the rules of the casino, players residing in countries such as the Netherlands, Turkey, Switzerland, Israel, Italy, USA, China, Germany and France cannot create an account and make a deposit. The player agrees not to register on the website of the gaming club if he is located in any of the above jurisdictions. Please note that the list of jurisdictions is subject to change. The player is aware of the financial costs associated with the payment of taxes and fees for the withdrawal of winnings.

By creating an account on the “Ardente” casino website, the player agrees that he has already reached the age of majority (18 years), that he is the rightful owner of the funds in his account, that his jurisdiction allows gambling and that he provided true personal data. In case of violation of the requirements, “Ardente” has the right to close a player’s account, cancel transactions, cancel bets and withdrawal procedures. The player is aware that during the game he may lose money and is responsible for any losses that are associated with the use of sections of the website. Each player agrees not to commit actions that may cause reputational damage to the company.

To start the game on the “Ardente” online casino website, a player needs to make a deposit. The player confirms that the funds deposited into the account are not of illegal origin. The player deposits funds and withdraws winnings exclusively to payment systems and bank cards that are registered in his name. The player is aware that “Ardente” will not accept funds that have been contributed by third parties. The player independently covers all expenses associated with commissions during the replenishment of the account and the withdrawal of winnings. The player has the right to use only one phone number. The player commits to withdraw winnings to the same banking details that were used when replenishing the account. The player is aware that he can withdraw not more than $2000 daily. The company reserves the right to cancel any payments in case of any suspicious or fraudulent replenishment, such as the use of stolen credit cards or a refund. “Ardente” has the right to send an appeal to the relevant organizations about a case of fraud on the part of the player. The company is also not responsible for the unauthorized use of credit cards, in the event that they were stolen or by any other illegal means assigned by the player. The company is not responsible for any delays in payments associated with the processing of payments by third parties.

Bonuses and special offers may be offered from time to time (including, but not limited to, game bonuses and free spins), which are subject to this Bonus Policy, the Terms and Conditions (as applicable to the User) and any promotion-specific terms and conditions made available to the User ("Promotion Terms"). In the event of any conflict between the terms and conditions set forth in this Bonus Policy, the Terms & Conditions and/or the Promotional Policies (where such terms and conditions apply to a bonus or special offer), the following order of precedence shall apply (I) Promotion Terms; (II) Bonus Policy; (III) Terms & Conditions.

1. The User's account consists of both available funds (also referred to as the "Real Account" on the Website) and restricted funds (also referred to as the "Bonus Account" on the Website). The User's Restricted Balance is the sum of the Bonus Balance that has not yet met the wagering requirements and any winnings associated with such Bonus Balance. The User's Available Funds are the deposited funds and any winnings derived from such funds, as well as any bonus funds that have met the applicable wagering requirements. Available funds may be: (i) wagered on any applicable game; or (ii) withdrawn at any time in accordance with the Withdrawal Policy.
2. If the user has both Available Funds and Restricted Funds in their account, the next bet will use Available Funds first. Restricted Funds will only be used if the User's Available Funds balance is zero. The above does not apply to the User's use of Free Spins, which may be used at any time.
3. Winnings derived from Free Spins are bonus funds and are subject to the terms set out above that apply to all bonuses (including, for the avoidance of doubt, the wagering requirements). Free Spins winnings are granted only after the member has finished playing all of their Free Spins. Winnings from Free Spins are capped, as set out in the applicable Promotion Terms.
4. All bonuses are subject to wagering requirements, which are requirements that require the user to make wagers totalling a particular value in order to be able to withdraw bonus funds and any winnings associated with those funds. Unless stated otherwise in the applicable Promotion Terms, all bonuses and any winnings derived from such bonus may only be withdrawn after an amount totalling no less than 30 (thirty) times the initial bonus amount received has been wagered. For example, to withdraw a bonus of €10 and any related winnings, the user needs to wager €300 in Restricted Funds and fulfill all other applicable conditions.
5. Wagering requirements may only be fulfilled using Restricted Funds. Any wagers placed using Available Funds will not count towards fulfilling the wagering requirements.
6. You may wager up to €10 to meet wagering requirements. Bets over €10 will not be considered for the bonus.
7. Should the user have more than one non-pending bonus at any one time for which the wagering requirements have not yet been met, all wagers placed using Restricted Funds will contribute to the wagering requirements of the first non-pending bonus received, and only on completion of the wagering requirements for that bonus will the user transfer to the second or subsequent non-pending bonus.
8. If the user makes a withdrawal request, they will forfeit all of their Restricted Funds (which includes Free Spins) and any related winnings with respect to such which have not been converted to Available Funds.
9. Unless stated otherwise in the applicable Promotion Terms, all bonuses (and any associated winnings) expire within 5 days of the bonus being granted. This means that the user must complete the applicable wagering requirements within 5 days of being granted the bonus, otherwise, they will forfeit the bonus and any winnings associated with such bonus.
10. Bonuses can only be used on certain games, as stated in the applicable Promotion Terms.
11. If we reasonably suspect that you are attempting to abuse any bonus, then the following actions may be taken by us, without any prior notice or explanation: (I) we may choose not to grant you the bonus that you are attempting to abuse; (II) we may request additional identification documents from you to verify your account and ensure that you are complying with our Terms and Conditions; (III) we may block or restrict your account, preventing you from accessing our services. Examples of Special Offer or Bonuses Abuse include the following: (I) opening multiple indistinguishable accounts to obtain a welcome bonus several times on this Site; (II) only depositing during promotional periods in order to receive a bonus and not depositing at any other times; (III) cashing out and redepositing purely to gain a deposit-related bonus; (IV) using bonus funds for slot prizes, making a deposit, and playing for real cash prizes.